Join the team at Almayer Art & Heritage Hotel
Are you interested in working as a Receptionist and a Housekeeper in a prestigious and stimulating environment at an exclusive city boutique hotel? Do you thrive on interactions with people? Are you a responsible individual with a thirst for learning, advancement, and teamwork? This could be the opportunity you have been waiting for!
Join the Almayer Art & Heritage Hotel, one of Croatia's best!
What we offer:
-
Year-round employment
- Permanent full-time contract
- Competitive salary in the tourism sector
- Annual bonuses, including a 13th salary and other benefits
- Additional pay for seniority and all statutory supplements (work on Sundays, holidays, etc.)
- 1 day off per week throughout the entire year
- A stable and prosperous company with a professional, positive work environment
- Valuable experience with guidance from seasoned and expert mentors
RECEPTIONIST (m/f)
Your essential duties and responsibilities:
- Promptly replying to email availability requests, not allowing a delay of more than 24 hours in responding to guests
- Handling guest check-ins and check-outs
- Taking care of reservations and selling accommodation to 'walk-in' guests
- Service billing and selling tours and additional services
- Providing information to guests and answering inquiries
- Resolving simple guest complaints
- Assisting guests with parking
Required qualifications and competencies:
- High school diploma in hospitality or a related field
- Knowledge of at least English, and preferably other languages
- Driving license
- Effective communication skills
- Well-developed organizational competencies
- Courtesy and hospitality
- Discretion and professionalism
- Focus on quality work and guest satisfaction
- High level of responsibility
- Teamwork orientation
- Ability to work under pressure
- Active computer skills
- Continuous investment in professional development
- Good communication skills
Preferred qualifications and competencies:
- Work experience in hotel reception or similar roles
HOUSEKEEPER
Key responsibilities:
- Preparing and cleaning accommodation units and assisting in the maintenance of the hotel’s public areas
- Ensuring the tidiness, cleanliness, and hygiene of the hotel while adhering to its standards and procedures
- Actively contributing to the department’s performance and success through dedicated work and alignment with the hotel’s and company’s philosophy
- Maintaining a professional and discreet attitude towards guests
- Completing all tasks assigned by supervisors
- Taking care of property, inventory, technical equipment, and devices
- Required qualifications and competencies:
- Exceptional dedication to maintaining hygiene and quality standards
- Discretion in carrying out duties
- Strong organisational skills, attention to detail, diligence, and reliability
- Focus on work quality and guest satisfaction
- High level of responsibility in fulfilling tasks
- Teamwork orientation
- Politeness and hospitality
- Speed and agility in performing duties
- Ability to work under stressful conditions
- Excellent communication skills
Preferred qualifications and competencies:
- Work experience in high-category hotels or similar roles
- Knowledge of the English language
Contact Us
If you agree with our offer and are ready for new challenges, please send your resume and cover letter to info@almayer.hr or call 097 606 1301.
About Us
Almayer Art & Heritage Hotel in Zadar is one of Croatia's most charming and finest small boutique hotels. This Adults-only (14+) 4-star hotel is nestled in the heart of the historic centre of Zadar. The hotel features only 16 exclusive double rooms, an excellent Corte Restaurant with a lush Mediterranean secret garden, and an art gallery. The hotel has been open since 2017 and has received superior reviews from guests and professionals alike. It is renowned for its highly personalized guest service, the professionalism of its staff, and its excellent working atmosphere.
CONTACT US